This is the Data Processing Notice (also known as a Privacy Policy) of Megan Burns T/A Code K9 Services It is issued in compliance with the Data Protection (Bailiwick of Guernsey) Law, 2017 “the Law”
We are committed to protecting and respecting your personal data and ensuring you are informed about how we use it. We acknowledge our obligations under the Law, and we undertake to the best of our ability, to protect your personal data in accordance with the Law.
We acknowledge that all processing of personal data must be lawful, fair and undertaken with transparency.
This Notice sets out how and why we collect and use your personal data and our legal basis for doing so.
We are Code K9 Services. We are a member of the Canine Massage Guild. We are also registered with The Office of the Data Protection Authority.
We provide two types of services:
We only hold limited details of relating to our clients. This not only enables us to contact our clients and to enable us to carry out our core business services and / or comply with a contract, but also to comply with statutory requirements and our legal obligations.
The personal data we process is given to us directly by you, our clients, from someone else acting on your behalf (e.g. parent or guardian) and / or from inquiries through our website, telephone calls, emails or social media. We do not collect any personal data from any other sources.
We use your personal data to provide and manage our canine massage and dog training services. This includes responding to enquiries, scheduling appointments, maintaining client records, and delivering safe and effective care for you and your dog.
Your information may also be used to:
We only use your data for the purposes it was collected for and ensure it is handled securely and responsibly.
In order to be able to provide you with the services you require, we use our legal contractual basis for processing your personal data and/or rely on our legitimate business interests.
In instances where we are not relying on a contractual and / or legitimate business interests’ basis, we rely on consent to lawfully process your personal data. This can be obtained orally, by email or by an online process – such as BookWhen, PayPal and SumUp. You have the right to withdraw your consent at any time, however, it must be highlighted that by withdrawing your consent we may not be able to provide you with our core business services.
Defined in the Law as – “Personal data revealing an individual’s racial or ethnic origin, political opinion, religious or philosophical belief, trade union membership, genetic data, biometric data, health data, data concerning an individual’s sex life or orientation, and criminal data.”
The Law requires this data to be processed with additional protection.
We do not process any personal data in this category as defined by the Law.
We do not share your personal data with any third party.
We do not transfer your personal data outside the Bailiwick of Guernsey.
We do not use any form of direct marketing.
All data is retained securely and only used for the purposes for which it was collected under the Law. Data is only retained for as long as is required to comply with our statutory obligations, in order for us to provide you with the services forming part a contract or with your consent. In any event, data is reviewed and weeded accordingly after 7 years. Please see our Retention Policy for details.
The Law provides you with a number of rights, but specifically and of relevance, you have the right to:
This notice does not cover any third-party websites or social media sites used in conjunction with Megan Burns T/A Code K9 Services. We are not responsible for the actions or activities of third-party website / social media outlets. You are advised to read the data collection and privacy statements on other websites and social media outlets you visit.
Cookies (often known as internet cookies) are text files with small pieces of data – like a username and password – that are used to identify your computer as you use a network. Specific cookies are used to identify specific users and improve your web browsing experience. You may manage your cookies by adjusting your browser settings to refuse or delete cookies. Most browsers allow you to block or remove cookies through their settings menu; however, doing so may affect the functionality of certain parts of our website.
We use cookies and similar technologies through our website platform, WordPress, and analytics services such as Google Analytics. These cookies help us understand how visitors use our website, improve performance, and enhance user experience. The information collected is generally anonymous and may include data such as pages visited, time spent on the site, and how you arrived at the website.
By continuing to use our website, you consent to the use of cookies unless you choose to disable them through your browser settings.
We are defined as a Controller according to the Law. If you have any questions or queries regarding how your personal data is being managed, please contact the owner by writing to Megan Burns or by emailing megan@codek9.gg.
If you feel that your personal data has been handled incorrectly or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the data protection regulator – The Office of the Data Protection Authority (ODPA). You can contact them for advice by writing to:
The Office of the Data Protection Authority,
Block A,
Lefebvre Court,
Lefebvre Street,
St Peter Port,
Guernsey,
GY1 2JP
by telephoning (01481) 742074, by email to info@odpa.gg, or you can submit a complaint online at www.odpa.gg and complete the “make a complaint” section.
Last updated: 5 May 2026